Shipping Policy

For us, your shopping experience is our top priority, from the click to delivery. We are committed to ensuring that your order reaches you quickly and safely. Here’s how our shipping process works below.

Order Processing All orders are processed within 6 to 48 business hours following payment confirmation. Once the order is processed, you will receive a confirmation email containing your tracking number (Tracking Number).

Delivery Times Once processed, the order is typically delivered within 7 to 12 business days. Please note that delivery times may vary depending on your location (e.g., remote areas) and unforeseen circumstances. In the rare event that shipping is delayed, contact our Customer Service at [contatto@famimas.com] and we will help you resolve the issue immediately.

Carriers and Logistics Partners To ensure a smooth and secure process, we work with the best international and local carriers, such as Colissimo, La Poste, DHL, and GLS. The carrier is automatically assigned based on your region.

Shipping Fees We offer free delivery throughout France for any order over 50 €. For amounts below that, shipping fees are automatically calculated at checkout.

Order Tracking As soon as your order is shipped, you will receive an email with your tracking number so you can track your package at any time.

Any other questions? If you have any doubts regarding your order, please feel free to contact our customer support team at [contatto@famimas.com].